A loyalty-powered CRM and booking engine, with AI-powered PriceMatch
Obsessed with your direct bookings
Turn guests into recognised members, give them a better reason to book direct, and keep the relationship after they leave.
WhizzAudit: free, about 10 minutes, and a personalised report on your direct bookings.
- Live in 48 hoursProgramme design and configuration are agreed with the hotel.
- 1,200+ hotels
- 40+ countries
- 230+ integrations
Direct matched against all major OTAs in real time
- Rate
- Fidelity
- Geo
- Device
- OTA public rate
- $364
- Your direct rate
- $364
- Members
- +3,640 pts
Members’ benefits applied
Same rate. Members earn points on the stay and get late checkout. Free to join while you book, and pay with points.
Deluxe Room
Mountain view
Stay total
$364
taxes and fees in, matches the OTA
Members earn 3,640 points
and late checkout
The hotels and groups that run on BookingWhizz
Four ways in, and loyalty is in every one of them
Loyalty is the power source, not one of the modules. Start where your problem is. Each door keeps what the one before it built.
Choose your door
Direct Booking1 of 4
Win the booking on your own website
Loyalty and CRM on your own website, for the guests who book there
What this door adds
- Booking engine
- AI-powered PriceMatch
- Booking Booster
Runs at Ewaa Hospitality and PC Hotels
Explore Direct BookingBW Riverside Hotel
Karim M · 12,400 ptsDates
12 - 14 Oct
Guests
2 adults
Rooms
1 room, 2 nights

Deluxe Room, city view
King bed · 32 m² · 2 left at this price
Room only
- Non-refundable
- Pay at property
- Taxes and fees in
Members earn 3,640 points · Late checkout · or pay 3,640 pts
matches OTA $364
$364
stay total, 2 nights
Bed and breakfast
Double points- Free cancellation
- Pay at property
- Taxes and fees in
Members earn 8,880 points · Late checkout · or pay 4,440 pts
matches OTA $444
$444
stay total, 2 nights
Know the guest before they book, and reward them
Guaranteed +25% more direct bookings with Loyalty.
Loyalty and CRM everywhere the guest appears: PMS, walk-in, OTA and outlets
What this door adds
- Tiers, points and perks
- One guest record
- Lifecycle messaging
Includes Direct Booking. Loyalty and CRM also attach to a booking engine you already run.
Runs at Swiss-Belhotel International
Explore Loyalty and CRM
Karim Mawani
London, United Kingdom · guest since 2021
- stays
- 9stays
- lifetime value
- $7,480lifetime value
- properties
- 4properties
Preferences on file
- Bed
- King, extra pillows
- Floor
- High, away from the lift
- Room
- Non-smoking
- Late checkout
- When available
- Newspaper
- None
How the relationship ran
- 1FoundGoogle Hotel Ads
- 2Recognisedpoints and perks applied
- 3Stayedspa and restaurant
- 4Returnedbooked direct since
One record
Merged from four sources: one OTA booking, one direct, one walk-in, one spa visit. Same guest, one profile, one history.
Grow what each booking is worth after it is made
Loyalty and CRM everywhere the guest appears
What this door adds
- Upselling
- Pre-arrival and in-stay
- Post-stay and win-back
Includes Loyalty and CRM.
Runs at R Hotels and Jumeirah Zabeel Saray
Explore Guest Journey AutomationBW Riverside Hotel
online
Before arrival
Good afternoon Mr Mawani. A Deluxe King is free for your stay on 14 to 16 Aug. Upgrade for $134 for the two nights, breakfast included?
14:32
Yes please.
14:40
During your stay
Welcome to BW Riverside Hotel, Mr Mawani. Your Deluxe King is on the ninth floor, away from the lift as you prefer. Reply LATE for a 2pm checkout.
15:05
After checkout
Thank you for staying with us, Mr Mawani. 5,740 points from this stay are on your account, and your fourth night this year makes you a Gold member.
11:04
One system instead of a stack stitched together
Loyalty and CRM everywhere the guest appears, across every property
What this door adds
- Website and CMS
- WhatsApp Marketing
- Group-wide reporting
Includes Guest Journey Automation.
Runs at MGM Muthu Hotels and City Blue Hotels
Explore Complete PlatformBooking engine
Deluxe Room, city view
2 nights, earn 3,640 pts $364
BookPriceMatch
Matched 11:02, 6 of 14 dates
Loyalty
Karim Mawani
Gold, 12,400 pts
CRM
- Stays
- 9, at 4 properties
- Bed
- King, high floor
- Source
- Direct
Guest journey
- Booked
- Pre-arrival, upgrade offered
- In stay
- Post-stay, win-back
Website and CMS
5,740 points from this stay are on your account, Mr Mawani.
11:04 ✓✓
Group reporting
One system
One login, one guest record, one report, every property.
Not sure which one? A WhizzAudit looks at your direct booking path as it stands and tells you where the revenue is going.
The operating model
Today the OTA owns the relationship. With BookingWhizz, the hotel does.
The same guest is a stranger at every property until one member record follows them across the group.
Guest record · WhizzCRM · one record across Riverside Collection
- 1FoundBooking.com
- 2Recognisedno
- 3Stayed
- 4Returnedunknown
- 1FoundGoogle Hotel Ads
- 2Recognisedpoints and perks
- 3Stayedspa and restaurant
- 4Returneddirect
Identity
Karim Mawani
Member 4471 0092
- held, the guest's own
- Phone
- held
- Consent
- given at booking, marketing on
Membership
Gold
member since March 2024
Lifetime value
$7,480
Stays
9
Nights
23
To next reward
1,000
points
Stays and spend
9 stays across 4 hotels
BW Riverside Hotel
Two nights, Deluxe
$362
+3,620
BW City Hotel
Restaurant, paid with points
850 pts
BW Quay Hotel
Spa, paid with points
1,200 pts
Redeem, any property
BW Lakeside Resort
one night
Whizz AI
It doesn't just recommend. It writes it back.
Whizz AI detects on the hotel's own data, acts inside the hotel's rules, and writes the result into the systems the hotel already runs. The booking page, the reservation, the guest record.
Choose a scenario
Rate1 of 3
BW Riverside Hotel
Deluxe King · 2 nights · 14 to 16 Aug
Guest: Karim Mawani
Travel site $184 · your site $186
$184
Matched · members earn 1,840 pts
Detected
A travel site at $184 for the same Deluxe King, same dates. Your site at $186.
Activated
Direct matched at $184, members earn 1,840 points, snapshot of both prices kept.
Written back
The matched rate and both price snapshots sit on the booking page.
Live on all major OTAs
- Reservation
- RIV-260814
- Guest
- Karim Mawani
- Stay
- 14 to 16 Aug
- Room
- Standard King, upgraded to Deluxe King
- Package
- Breakfast added
- Stay value
- $574 (+$134)
Detected
A Deluxe King is free for the dates of a Standard King booking.
Activated
Guest accepts the upgrade, Opera Cloud reservation updated through OHIP.
Written back
The reservation now carries the Deluxe King and the breakfast.
Opera Cloud via OHIPOne of 230+ integrations150+ PMS connected
Karim Mawani
Deluxe King · 14 to 16 Aug
- This stay
- +5,740
- Balance
- 12,400
- Nights this year
- 4
- Tier
- Silver, now Gold
- Recognised at
- 4 properties
Detected
Stay posted. The fourth night this year takes the member to Gold.
Activated
Gold written to the guest record, recognised at every property.
Written back
The balance, the nights and the Gold tier are on the record at all four properties.
Guest record in BookingWhizz
Also in the platform
Five more that earn their place
Hotel groups
Built for the guest. Built for the group.
One guest record and one loyalty programme across every property, with head office in control.
Explore Hotel GroupsRiverside Collection
Group dashboard · last 90 days
Members, one record each
47,900
Stayed at 2+ hotels
6,120
| Property | Members | Booked direct | Repeat guests |
|---|---|---|---|
| Riverside | 18,240 | 41% | 24% |
| Lakeside | 9,860 | 36% | 31% |
| City | 12,410 | 29% | 18% |
| Quay | 7,390 | 33% | 22% |
Demo
Find the direct bookings your setup is missing.
- 1
A demo or a WhizzAudit. Pick a time here, or start with the free WhizzAudit report.
- 2
A plan for the hotel. Which way in fits, and what connects to the PMS you run.
- 3
Live in 48 hours. Programme design and configuration are agreed with the hotel.
Your guests, members and balances come with you. 230+ integrations, and your PMS confirmed on the call.
What should a hotel start with?
We start with the commercial problem. Many hotels start with Loyalty because it makes existing guest demand more valuable and more directly bookable.
How quickly can BookingWhizz go live?
Live in 48 hours. Programme design and configuration are agreed with the hotel. Complex enterprise work may require a longer agreed plan.
Do we need to replace our existing hotel technology?
Not necessarily. BookingWhizz is designed to work with the hotel technology you already use, subject to the required integration being available.
How does PriceMatch work?
AI-powered PriceMatch detects Rate, Geo, Device and Fidelity differences, selects the configured direct-booking response, then retains a snapshot as proof.
Can BookingWhizz support hotel groups?
Yes. Group journeys can include cross-property Loyalty, CRM, property discovery, Corporate Login and Travel Agent Login access.
How is BookingWhizz priced?
We offer two ways to work together, and you choose. We walk through both on the demo, for your property and your numbers.







