1.3M to 7M
Swiss-Belhotel International
Loyalty members in 18 months, with BookingWhizz CRM and Loyalty automation. International chain, Asia Pacific and Middle East.
A loyalty-powered CRM and booking engine, with AI-powered PriceMatch
Obsessed with your direct bookings
Turn guests into recognised members, give them a better reason to book direct, and keep the relationship after they leave.
- Live in 48 hours for most products
- 1,200+ hotels
- 40+ countries
- 230+ integrations
Direct matched against Booking.com in real time
- Rate
- Fidelity
- Geo
- Device
- OTA, signed out
- $364
- OTA member rate
- $318
- Your direct rate
- $316
Members' benefits applied
Free registration while you book, no extra steps. Sign in for the member rate, and to pay with points.
Members' benefits appliedSign in for more
Deluxe Room
Mountain view
Member rate2× points
Our best price
$316
stay total, taxes and fees in
Earn 3,160 points
on this booking
The operating model
Today the OTA owns the relationship. With BookingWhizz, the hotel does.
The same guest is a stranger at every property until one member record follows them across the group.
Guest record · WhizzCRM · one record across BookingWhizz Hotels
- 1FoundBooking.com
- 2Recognisedno
- 3Stayed
- 4Returnedunknown
- 1FoundGoogle Hotel Ads
- 2Recognisedmember rate
- 3Stayedspa and restaurant
- 4Returneddirect
Identity
Karim Mawani
Member 4471 0092
Gold memberDirect bookerOne record, four hotelsAcquired: Google Hotel Ads
- held, the guest's own
- Phone
- held
- Consent
- given at booking, marketing on
Membership
Gold
member since March 2024
Lifetime value
$7,480
Stays
9
Nights
23
To next reward
1,000
points
Stays and spend
9 stays across 4 hotels
BookingWhizz Riverside
Two nights, Deluxe
$362
+3,620
BookingWhizz City
Restaurant, dinner
$85
+850
BookingWhizz Quay
Spa treatment
$120
+1,200
Redeem, any property
BookingWhizz Lakeside
one night
Earns outside the room
Whizz AI
It doesn't just recommend. It writes it back.
Whizz AI detects on the hotel's own data, acts inside the hotel's rules, and writes the result into the systems the hotel already runs. The booking page, the reservation, the guest record.
Choose a scenario
RateBooking.com shows a lower price. The member rate answers it.StayThe guest accepts an upgrade. Opera Cloud is updated.MemberThe stay posts. Gold is written to the record.
Rate1 of 3
Live on Booking.com
bookingwhizz-riverside.com/book
BookingWhizz Riverside
Deluxe King · 2 nights · 14 to 16 Aug
Guest: Karim Mawani
1Detected
Booking.com $186
2Activated
Book direct$184
Member direct rate
3Written backDirect advantage protected
Whizz AI · just now
Detected
Booking.com $186 for the same Deluxe King, same dates.
Activated
Member direct rate $184 shown, snapshot of both prices kept.
Written back
The member rate and both price snapshots sit on the booking page.
Live on Booking.com
Opera Cloud via OHIP
Opera Cloud
- Reservation
- RIV-260814
- Guest
- Karim Mawani
- Stay
- 14 to 16 Aug
- Room
- Standard King, upgraded to Deluxe King
- Package
- Breakfast added
- Stay value
- $574 (+$134)
1Detected
2Activated
3Written back
Whizz AI · just now
Detected
A Deluxe King is free for the dates of a Standard King booking.
Activated
Guest accepts the upgrade, Opera Cloud reservation updated through OHIP.
Written back
The reservation now carries the Deluxe King and the breakfast.
Opera Cloud via OHIP150+ PMS connected
Guest record in BookingWhizz
Member record
Karim Mawani
Deluxe King · 14 to 16 Aug
- This stay
- +5,740
- Balance
- 9,840
- Nights this year
- 4
- Tier
- Silver, now Gold
- Recognised at
- 4 properties
1Detected
2Activated
3Written back
Whizz AI · just now
Detected
Stay posted. The fourth night this year takes the member to Gold.
Activated
Gold written to the guest record, recognised at every property.
Written back
The balance, the nights and the Gold tier are on the record at all four properties.
Guest record in BookingWhizz
+340%
Jumeirah Zabeel Saray
Upsell revenue over 6 months. Luxury resort, Dubai.
+195%
R Hotels Dubai
Revenue increase, with 68% of bookings via the website. Hotel group, 8 properties, Dubai.
The hotels and groups that run on BookingWhizz
Four ways in, and loyalty is in every one of them
Loyalty is the power source, not one of the modules. Start where your problem is. Each door keeps what the one before it built.
Choose your door
Direct BookingWin the booking on your own website. Website bookings.Loyalty and CRMKnow the guest and price for them. Every guest source.Guest Journey AutomationGrow what each booking is worth. The stay, automated.Complete PlatformOne system, every property. The whole platform.
Direct Booking1 of 4
Win the booking on your own website
Loyalty and CRM on your own website, for the guests who book there
What this door adds
- Booking engine
- AI-powered PriceMatch
- Booking Booster
Runs at Ewaa Hotels and PC Hotels
Explore Direct BookingBookingWhizz Riverside
Karim M · 12,400 ptsDates
12 - 14 Oct
Guests
2 adults
Rooms
1 room, 2 nights
Direct is the best pricematched in real time against the OTAs, on rate, geo, device and member fare
Deluxe Room, city view
King bed · 32 m² · 2 left at this price
Room only
- Non-refundable
- Pay at property
- Taxes and fees in
Earn 3,620 points · or pay 3,620 pts
OTA $364
$362
member price, stay total
Bed and breakfast
Double points- Free cancellation
- Pay at property
- Taxes and fees in
Earn 8,840 points · or pay 4,420 pts
OTA $444
$442
member price, stay total
Know the guest before they book, and price for them
Loyalty and CRM everywhere the guest appears: PMS, walk-in, OTA and outlets
What this door adds
- Tiers and member rates
- One guest record
- Lifecycle messaging
Includes Direct Booking. Loyalty and CRM also attach to a booking engine you already run.
Runs at Swiss-Belhotel International
Explore Loyalty and CRMKarim Mawani
London, United Kingdom · guest since 2021
Gold memberDirect bookerSpa and diningEarns outside the roomAcquired: Google Hotel Ads
- stays
- 9stays
- lifetime value
- $14,280lifetime value
- properties
- 4properties
Preferences on file
- Bed
- King, extra pillows
- Floor
- High, away from the lift
- Room
- Non-smoking
- Late checkout
- When available
- Newspaper
- None
How the relationship ran
- 1FoundGoogle Hotel Ads
- 2Recognisedmember rate applied
- 3Stayedspa and restaurant
- 4Returnedbooked direct since
One record
Merged from four sources: two OTA bookings, one direct, one walk-in. Same guest, one profile, one history.
Grow what each booking is worth after it is made
Loyalty and CRM everywhere the guest appears
What this door adds
- Upselling
- Pre-arrival and in-stay
- Post-stay and win-back
Includes Loyalty and CRM.
Runs at R Hotels and Jumeirah Zabeel Saray
Explore Guest Journey AutomationR
BookingWhizz Riverside
online
Before arrival
Good afternoon Mr Mawani. A Deluxe King is free for your stay on 14 to 16 Aug. Upgrade for $134 for the two nights, breakfast included?
14:32
Yes please.
14:40
During your stay
Welcome to BookingWhizz Riverside, Mr Mawani. Your Deluxe King is on the ninth floor, away from the lift as you prefer. Reply LATE for a 2pm checkout.
15:05
After checkout
Thank you for staying with us, Mr Mawani. 5,740 points from this stay are on your account, and your fourth night this year makes you a Gold member.
11:04
One system instead of a stack stitched together
Loyalty and CRM everywhere the guest appears, across every property
What this door adds
- Website and CMS
- WhatsApp Marketing
- Group-wide reporting
Includes Guest Journey Automation.
Runs at MGM Muthu Hotels and City Blue Hotels
Explore Complete PlatformBooking engine
Deluxe Room, city view
2 nights, member rate $362
BookPriceMatch
OTA, mobile$364Your website$362
Matched 11:02, 6 of 14 dates
Loyalty
KM
Karim Mawani
Gold, 12,400 pts
CRM
- Stays
- 9, at 4 properties
- Bed
- King, high floor
- Source
- Direct
Guest journey
- Booked
- Pre-arrival, upgrade offered
- In stay
- Post-stay, win-back
Website and CMS
bookingwhizz-hotels/lakeside/spaPublish
5,740 points from this stay are on your account, Mr Mawani.
11:04 ✓✓
Group reporting
Riverside
Lakeside
City
Quay
One system
One login, one guest record, one report, every property.
Not sure which one? A WhizzAudit looks at your direct booking path as it stands and tells you where the revenue is going.
Loyalty-first booking engine
Give recognised guests a better reason to book direct
Member Login, Pay with Points and member-only plans bring loyalty value into the booking itself. PriceMatch then protects the direct decision.
- Member Login
- Pay with Points
- Member-only plans
- Your payment gateway
- 37 languages
- 100+ currencies
BookingWhizz Riverside
Karim M · 12,400 ptsDates
12 - 14 Oct
Guests
2 adults
Rooms
1 room, 2 nights
Direct is the best pricematched in real time against the OTAs, on rate, geo, device and member fare
Deluxe Room, city view
King bed · 32 m² · 2 left at this price
Room only
Stay total $362
- Non-refundable
- Pay at property
- Taxes and fees in
How would you like to pay?
Pay $362Pay 3,620 pts
- Stay total
- $362
- Points applied
- −3,620 pts
- To pay today
- $0
- Balance after
- 8,780 pts
Also in the platform
Five more that earn their place
Booking Booster
ConversionTurn a browsing visitor into a booking
Ten notification types, four groups. Reacts to the guest, the page and the live rate. Runs on your site and inside the engine.
Explore Booking BoosterWhizzAds
MetasearchDemand pointed at your direct journey
Google Hotel Ads and metasearch. Managed against direct revenue, not clicks. Lands where Loyalty and PriceMatch work.
Explore WhizzAdsWhizzSite
Three tiersThe hotel website, at your level
An AI-built site, at no cost. A custom designed site. A content system for the whole group.
Explore WhizzSiteGuest app
App and portalYour hotel on the guest’s home screen
Installs from your own website. No App Store review, no Play Store fees. Points, tier, redemption and check-in.
Explore Guest appEmail campaigns
Inside WhizzCRMEmail that knows the guest
Built from the guest record. Segmented on loyalty tier. Never an exported list.
Explore Email campaignsNot sure which of these your hotel needs?
Start with a WhizzAudit. We look at your direct booking path as it stands and tell you where the revenue is going.
Get your WhizzAuditHotel groups
Built for the guest. Built for the group.
Connect loyalty, CRM and direct booking across every property, and open private booking journeys for the companies and agents who book with you.
Explore Hotel Groups- Cross-property Loyalty
- One member, one balance, every hotel in the group
- Group-level CRM
- One guest record across the portfolio, not one per property
- Corporate Login
- Negotiated rates behind a private company login
- Travel Agent Portal
- Agents book their own allocation and see their own terms
Questions
What hotels ask first
What should a hotel start with?
We start with the commercial problem. Loyalty is often the highest-return entry point because it makes existing guest demand more valuable and more directly bookable.
How quickly can BookingWhizz go live?
Most products can go live in 48 hours when the required access, data and integrations are ready. Complex enterprise work may require a longer agreed plan.
Do we need to replace our existing hotel technology?
Not necessarily. BookingWhizz is designed to work with the hotel technology you already use, subject to the required integration being available.
How does PriceMatch work?
AI-powered PriceMatch detects Rate, Geo, Device and Fidelity differences, selects the configured direct-booking response, then retains a snapshot as proof.
Can BookingWhizz support hotel groups?
Yes. Group journeys can include cross-property Loyalty, CRM, property discovery, Corporate Login and Travel Agent Portal access.
How is BookingWhizz priced?
Two models. A fixed monthly fee, so the cost is known and every extra booking is yours. Or commission only, where we are paid a share of the direct revenue booked through the platform, so we earn when you earn. Which one fits depends on the product and the property, and we agree it after understanding your hotel and the work involved. No figures here: pricing comes from a conversation, not a page.
Works with your existing hotel technology
Works with every major PMS, Channel Manager, OTA, and Payment Provider
150+ PMS Systems40+ Channel ManagersOTA ConnectivityPayment ProvidersRevenue Management
Find the direct-booking opportunities your current setup is missing.
Start with a focused WhizzAudit, then decide what the hotel needs next.
A member of the BookingWhizz team replies personally.