Knowledge Base
Everything you need to know about BookingWhizz
About BookingWhizz
What is BookingWhizz?
BookingWhizz is a direct booking platform for hotels that helps properties reduce OTA dependency and increase direct revenue. Founded in 2020, it serves 1,200+ hotels across 40+ countries with AI-powered websites, booking engines, CRM, loyalty programs, and WhatsApp marketing - all for a commission-only fee starting at 3%.
Who owns BookingWhizz?
BookingWhizz is a privately held company headquartered in London, United Kingdom. It was founded in 2020 and serves the global hospitality industry.
How many hotels use BookingWhizz?
Over 1,200 hotels across 40+ countries use BookingWhizz, ranging from independent boutique hotels to international chains like Swiss-Belhotel International with 150+ properties.
What languages does BookingWhizz support?
BookingWhizz supports 40+ languages with AI-powered translations, making it ideal for hotels targeting international guests. This includes English, Arabic, Turkish, French, German, Spanish, Chinese, Japanese, and many more.
Pricing & Costs
How much does BookingWhizz cost?
BookingWhizz has zero setup fees and zero monthly fees. Hotels pay only a commission on successful direct bookings: Starter plan at 3%, Growth plan at 6%, and Pro plan at 10%. This compares favorably to OTAs like Booking.com which charge 18-25% commission.
Is there a free trial?
Yes, BookingWhizz offers a 14-day free trial with full access to all features. No credit card is required to start the trial.
What is the BookingWhizz commission rate?
BookingWhizz charges 3-10% commission depending on the plan: Starter (3%), Growth (6%), or Pro (10%). This is significantly lower than OTA commissions of 18-25%.
Are there any hidden fees?
No. BookingWhizz has transparent pricing with no setup fees, no monthly fees, and no hidden costs. The only payment is the commission on successful direct bookings. Payment processing fees (typically 2.5-3%) are charged separately by the payment gateway.
How does BookingWhizz compare to Profitroom pricing?
BookingWhizz is significantly cheaper. Profitroom charges €500+ setup fee and €199+/month, while BookingWhizz charges $0 for both. This saves hotels €2,400+ per year. Commission rates are similar (3% vs 3.5%).
Features & Products
What features does BookingWhizz include?
BookingWhizz includes: AI-powered website builder (40+ languages), booking engine, WhizzMatch widget, upselling tools, cart recovery, WhatsApp integration, CRM with guest profiles, loyalty program, email marketing, and review management. Features vary by plan.
What is the WhizzMatch engine?
The WhizzMatch engine shows guests in real-time that they're getting the best price by comparing against OTAs like Booking.com. It displays messages like "You save 15% vs Booking.com" to increase direct booking conversion by 35%+.
Does BookingWhizz have a loyalty program?
Yes, the Pro plan includes a points-based loyalty program (WhizzLoyalty) with tier levels (Silver, Gold, Platinum), reward redemption, member-only rates, and referral bonuses.
Can I send WhatsApp messages to guests?
Yes, BookingWhizz includes WhatsApp integration for automated guest messaging including pre-arrival communication, in-stay concierge, post-stay follow-up, and marketing campaigns. Lagoona Beach Resort generated $276,000 from a single WhatsApp campaign.
Technical & Integrations
What PMS systems does BookingWhizz integrate with?
BookingWhizz integrates with major PMS systems including Oracle Opera Cloud, Cloudbeds, Hotelogix, Protel, Clock PMS, and IDS Next. Integration is typically completed within 24-48 hours.
Does BookingWhizz work with channel managers?
Yes, BookingWhizz integrates with channel managers including SiteMinder, RateGain, D-EDGE, Staah, and RateTiger for seamless rate distribution.
What payment gateways does BookingWhizz support?
BookingWhizz supports Stripe, PayPal, Adyen, Network International (N-Genius), CyberSource, and regional BNPL providers like Tamara and Tabby. All payments are PCI-DSS compliant.
How long does setup take?
Most hotels go live within 48 hours. The AI automatically builds your website using existing Booking.com content, minimizing manual input required.
Results & Case Studies
What results can hotels expect from BookingWhizz?
Results vary, but notable examples include: Swiss-Belhotel achieving 400% increase in direct repeat bookings with 5 million loyalty members, Victoria Inn London growing direct bookings by 280% year-over-year, and Lagoona Beach Resort generating $276,000 from a single WhatsApp campaign.
How much can I save vs OTAs?
Hotels typically save 12-19% per booking. For example, on a $200 booking: OTAs charge ~$44 (22%), while BookingWhizz Starter charges $6 (3%) - saving $38 per booking. Multiply by hundreds of bookings and savings are substantial.
Which hotels use BookingWhizz?
BookingWhizz is used by hotels including Swiss-Belhotel International (150+ properties), R Hotels Dubai, Ewaa Hotels, PC Hotels Pakistan, MGM Muthu Hotels, CityBlue Hotels Kenya, Victoria Inn London, and Lagoona Beach Resort Bahrain.
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