ABOUT WATERFORD MARINA HOTEL

The Waterford Marina Hotel with 81 en-suite guest bedrooms occupies the ideal location in Waterford City overlooking the picturesque River Suir. Located in a sought after area, with its Waterfront Bar and Bistro, the locale is the perfect venue for all occasions.

300%

Increase in Direct
Conversion Rate

OBSTACLES

Based on the Ireland’s southern coast, situated at the head of Waterford harbour, Waterford Marina Hotel faced difficulties in re-launching their website and solving customer service queries.

APPROACH

Grow direct bookings by listing on Google Ads via BookingWhizz’s Google Hotel Ads partnership.

Develop an optimized hotel website with captivating features and a real-time booking engine, as the previous website was unable to increase conversions.

Enhance the overall user experience (UI/UX) by personalizing the guest journey.

RESULTS

300% Increase in Direct Bookings.

40% Increase in Conversion Rate.

55% ROAS Growth.

Everything looks fresh and new, reviving the interests of our returning guests and creating an engaging page to land on for our new customers. We have also registered increased revenue.

Linda Bennett, Revenue Manager, Waterford Marina Hotel

Communication was key, being able to work together and get the best value for the hotel and a new refreshing website.

Willing to try things, willing to help and ready to give what is necessary to make it right.

Immediate results on our booking engine, communication is quick, friendly and pleasant attitude towards us.

Very good, they worked very hard on making sure we get what we wanted to achieve, nothing seemed to be a problem for them

We love the snow feature on the website, it’s very catchy and creative; working on these ideas together was new for us too.

Yes, very much.

Good and easy to navigate.

Everything looks fresh and new, reviving the interests of our returning guests and creating an engaging page to land on for our new customers. We have also registered increased revenue.

Hardworking yet easy. Because it’s a new website the workload is heavy trying to get everything that’s needed onto the website to sell the hotel and without adding too much clutter, but it has been a good experience on both sides working together.

Yes. We feel Bookingwhizz is easy to deal with and has our company’s interests at heart. Plus, they don’t stop until the job is complete.

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