Exciting News
(London, 01/10/2024)
Over 135 hotels and resorts of globally recognized Swiss-Belhotel International implement BookingWhizz’s CRM and Loyalty Solutions!
Swiss-Belhotel International, a globally recognized hotel brand, with more than 135 hotels and resorts across 20 countries, has officially signed a contract to implement BookingWhizz’s innovative CRM and Loyalty Solutions across its portfolio of hotels. This partnership is a significant step in Swiss-Belhotel International’s commitment to delivering personalized guest experiences and staying at the forefront of hospitality innovation.
As part of Swiss-Belhotel International’s continued focus on elevating guest satisfaction, the introduction of BookingWhizz’s cutting-edge CRM and Loyalty solutions will provide a seamless platform for managing guest relationships, optimizing direct bookings, and rewarding loyal customers.
Matthew Faull
Executive Director and Senior Vice President of E-commerce, Distribution, and IT at Swiss-Belhotel International,
shares his strategy – “BookingWhizz’s solutions is part of a larger initiative to integrate state-of-the-art technology into our operations, ensuring that every guest receives tailored communication and rewarding experiences throughout their stay”.
BookingWhizz’s CRM system will allow the 135+ hotels of Swiss-Belhotel International to manage guest data effectively, offering targeted marketing and personalized offers, while the Loyalty solution will encourage repeat business by rewarding guests for their direct bookings and exclusive benefits.
This partnership highlights Swiss-Belhotel International’s ongoing commitment to innovation and continuous improvement in guest experience.
Karim Mawani
CEO of BookingWhizz
expressed his excitement about the partnership, saying, “We are thrilled to collaborate with Swiss-Belhotel International, a brand that shares our commitment to innovation and customer-centric hospitality. Our CRM and Loyalty solutions are designed to enhance the guest journey, providing personalized experiences that drive engagement and long-term loyalty. This partnership marks a significant milestone in our ongoing efforts to redefine guest relationships in the hospitality industry.”
About Swiss-Belhotel International
Ranked amongst the World’s Top international hotel management companies, Swiss-Belhotel International has a growing portfolio of over 135 hotels, with 18 Brands, operating in 20 countries! Swiss-Belhotel International is an award winning global hotel management company offering professional expertise and management services in all aspects of hotel, resort, and serviced residences. Their portfolio includes properties in the Asia-Pacific, Middle East, Europe, and Africa, serving diverse market segments.
About BookingWhizz
BookingWhizz is a global leader in providing cutting-edge CRM, Loyalty, and Booking solutions for the hospitality industry. With a focus on driving guest engagement, increasing direct bookings, and enhancing guest loyalty, BookingWhizz offers a complete solution for modern hotels.
For media inquiries, please contact:
Ananya Kukreja
BookingWhizz
ananya@bookingwhizz.com