Stop Losing Guests to OTAs.
Turn Them Into Loyal Direct Bookers.

CRM, loyalty programs, and email marketing that transform one-time visitors into repeat customers who book direct, every time.

34% avg. repeat booking rate · 5x cheaper than new guest acquisition

How BookingWhizz Builds Guest Loyalty

A systematic approach to turning every guest into a repeat customer.

1

Capture

Every guest interaction is captured in your CRM, bookings, preferences, feedback, and more.

2

Segment

AI automatically segments guests by value, preferences, and likelihood to return.

3

Engage

Automated email campaigns and loyalty rewards keep your hotel top of mind.

4

Retain

Guests return and book direct, skipping OTAs because they get better value with you.

Acquiring a new guest costs 5x more than retaining one.

Why Hotels Switch to WhizzCRM

From scattered data to strategic guest relationships.

Before WhizzCRM

With WhizzCRM

Guest data scattered across systems
Unified CRM with complete guest profiles
Generic email blasts to everyone
AI-segmented campaigns that convert
No loyalty program (or complex to manage)
Automated loyalty with instant rewards
Guests rebook through OTAs
Guests return and book direct
Manual follow-ups (if any)
Automated guest journey touchpoints

The Retention Impact

Real results from hotels using WhizzCRM & WhizzLoyalty

34%
Repeat Booking Rate
Average across our hotels
5x
Lower Cost
vs. acquiring new guests
22%
Revenue from Email
Direct bookings from campaigns
47%
Higher LTV
Lifetime value of loyalty members

The Complete Retention Stack

Everything you need to build lasting guest relationships

WhizzCRM

Complete guest profiles with booking history, preferences, and engagement tracking.

WhizzLoyalty

Points-based loyalty program with instant rewards and tiered benefits.

Whizzmailer

Drag-and-drop email campaigns with smart segmentation and automation.

Guest Journey

Automated touchpoints from booking confirmation to post-stay feedback.

Automated Email Touchpoints

Whizzmailer handles the entire guest communication journey

Booking Confirmation
Pre-Arrival Welcome
Upsell Offers
In-Stay Messages
Post-Stay Thank You
Review Request
Birthday Offers
Win-Back Campaigns

The Complete Retention Stack

Every tool you need to build lasting guest relationships.

WhizzCRM

Complete guest profiles

WhizzLoyalty

Points & rewards system

Whizzmailer

Email marketing engine

Guest Journey

Automated touchpoints

Each module works independently, but together they multiply lifetime value.

Part of a Complete Direct Revenue System

Retain is the final piece. Hotels also use BookingWhizz to acquire guests directly and maximize every booking.

Acquire

WhizzMatch, Website, Meta

Convert

Upsell, Booster, Cart Recovery

You are here

Retain

CRM, Loyalty, Email Marketing

Trusted by leading hotels worldwide

Swiss-Belhotel
Jumeirah
MGM Muthu Hotels
PC Hotels
Ewaa Hotels
CityBlue Hotels
Galle Face Hotel
R Hotels

Real Loyalty from Real Hotels

See how hotels like yours built lasting guest relationships

34%
Repeat Booking Rate

Our repeat booking rate increased from 12% to 34% within six months. The loyalty program practically runs itself.

M
Marketing Director
MGM Muthu Hotels
360°
Guest View

The CRM gives us a 360° view of every guest. We can personalize every touchpoint from pre-arrival to post-stay.

R
Guest Experience Manager
R Hotels Dubai
22%
Bookings from Email

Email campaigns now generate 22% of our direct bookings. The segmentation and automation save us hours every week.

V
Revenue Manager
Victoria Inn London

Build Loyalty Without Upfront Costs

Pay only on successful repeat bookings. No setup fees, no monthly costs.

Free Trial

Then from 3% on repeat bookings

No credit card required · Cancel anytime

14-Day Free Trial
$0 Setup
Full CRM Access
Unlimited Emails
Start Free Trial

See How Much Repeat Revenue You're Missing

Get a free analysis of your guest retention potential and loyalty program opportunity.