WhizzLoyalty

Guaranteed +25% more direct bookings with Loyalty.

It runs in your words, your colours and your brand, and the tier ladders shown here are live in production today.

Book a demo

50M+ loyalty guests across the hotel groups BookingWhizz works with

Swiss-Belhotel

International

Member card

Tier

Gold | Influencer

•••• 4417

  1. Green | Global
  2. Red | Explorer
  3. Silver | Enthusiast
  4. Gold | Influencer
  5. Platinum | Connoisseur

Digital membership card, in the hotel's app and member portal · Bandung · Bali · Sydney · Nairobi · Baden

1.3M to 7M

Loyalty members in 18 months

Swiss-Belhotel International

with BookingWhizz CRM and Loyalty automation

+40.9%

Higher booking value

Swiss-Belhotel International

from loyalty guests

0 to 45%

Direct revenue

City Blue Hotels

over 6 months, Nairobi

-60%

Cost per acquisition

PC Hotels

over 12 months, Pakistan

+156%

Direct bookings

Ewaa Hospitality

over 6 months, UAE

IEnrol

Recognised in the booking

Guests join while they book, free. Sign in and the points and perks show on every rate.

Same price as the OTA. Members get points and perks, not a discount.

Try the switch and the sign-in on the screen.

Members’ benefits applied

Same rate. Members earn points on the stay and get late checkout. Free to join while you book, and pay with points.

Deluxe Room

Mountain view

Earn 3,640 pointsLate checkout

Stay total

$364

taxes and fees in, matches the OTA

Members earn 3,640 points

and late checkout

IIReward

Earn on the room. Spend across the property.

One balance for dinner, the spa and the next room. What earns and what redeems is your configuration.

BW Riverside Hotel

Riverside Rewards

Karim

Gold

Earned on the room

Deluxe Room, three nights

Booked direct on the hotel website

+4,800 pts

Posted at checkout

Balance

26,900 pts

One balance, every outlet at the property

Spent across the property

  • Dinner for two

    Lakeside Restaurant

  • Signature ritual, 90 minutes

    Riverside Spa

  • Suite upgrade, two nights

    Front desk

Paid with points 14,500 · Paid in cash $120

Balance after: 12,400 pts

Rewards, vouchers and digital cards

One reward model or several, as the member sees them.

Earn and burnCashback as hotel creditVouchers and digital cards
Book a demo

Riverside Rewards

Redeem rewards

Balance 12,400 pts

  • Reward

    Free night, Deluxe Room

    Any Riverside Collection hotel

    18,000 pts

    5,600 pts to go
  • Reward

    Suite upgrade, two nights

    BW Riverside Hotel

    10,000 pts

  • Voucher

    Sunday brunch for two

    Lakeside Restaurant, valid 12 months

    5,400 pts

  • Riverside

    Gift card

    Karim · digital · never expires

    Riverside gift card

    Spend at any outlet, choose the value

    From 2,500 pts

IIIRetain

Tiers move by nights, on their own

You set the thresholds. The stay posts, the tier moves, every property knows.

  1. 1Night posts4th this year
  2. 2ThresholdGold at 4 nights
  3. 3On the recordGold, group-wide
  4. 4Message sentWhatsApp, via WhizzCRM

The message the member gets

Sent after checkout, through WhizzCRM

Riverside Rewards

online

Today

Thank you for staying with us, Karim. Your fourth night of the year has posted, and you are now a Gold member of Riverside Rewards.

From your next booking: late checkout, a room upgrade when one is available, and your welcome amenity in the room.

Type a message

The guest app and member portal

The programme in their pocket

Installs from your own website. No App Store review, no Play Store fees.

Welcome back, Karim

Gold member since 2024

Gold
Points balance
12,400
Ready to spend
Nights this year
6
4 more nights for Platinum
Stays
5
Across 3 properties
Benefits
Late checkout
Room upgrade when available

Tier progress, by nights

6 of 10 nights

BlueSilverGoldPlatinum

Recent activity

  • 02 OctStay, three nights · BW Riverside Hotel+4,800
  • 02 OctDinner for two · Lakeside Restaurant−6,500
  • 01 OctSignature ritual · Riverside Spa−8,000
  • 14 AugStay, two nights · BW Quay Hotel+3,100

Upcoming stay

BW Riverside Hotel

12 to 14 Oct · Deluxe Room · 2 adults

9:41

Good evening

Karim

Points balance

12,400

Gold

4 nights to the next tier

Upcoming stay

BW Riverside Hotel

12 - 14 Oct · Deluxe Room

Who can earn

Reward whoever brings the booking

  • Guest, with points

    Earns on direct stays, spends across the property.

  • Guest, by tier

    No wallet: recognised by tier, with tier perks at every property.

  • Corporate

    Loyalty on the company account, booked through Corporate Login.

  • Travel agent

    Points for agents beside their net rates, through the Travel Agent Login.

  • Referral

    A member is rewarded for the guest they send.

  • Paid

    The guest pays to join and gets member benefits from the first stay.

What it takes

  • Two ways to work together

    We offer both, and you choose on the demo.

  • Your members come with you

    Existing members, balances and tiers imported, not reset.

  • 230+ integrations

    150+ PMS connected. Yours confirmed on the call.

  • Live in 48 hours

    Programme design and configuration are agreed with the hotel.

Running a group? One programme across every property.

Group loyaltyFor hotel groups

Demo

Bring the programme you run today.

We show you what it looks like with recognition, tiers and rewards behind it. Pick a time, or send a message.

Does it work with the booking engine we already run?

Yes. WhizzLoyalty attaches to the booking engine you already run, or runs inside the BookingWhizz Booking Engine, where the member is recognised inside the booking itself. We walk through your setup on the demo.

Which PMS does it connect to?

150+ PMS connected, part of 230+ integrations. Tell us which PMS each property runs and we confirm the connection on the call.

How long does it take to go live?

Live in 48 hours. Programme design and configuration are agreed with the hotel, so tiers, benefits and earning rules run at your pace, not ours.

Can we run more than one programme?

Yes. Multiple loyalty programmes run in production today, from a single hotel to a group of any size, on one platform.

Where do members earn and where do they spend?

They earn on direct room bookings and spend across the property: restaurant, bar, spa and room nights, from one balance. Which spend is included is your programme’s decision.

How do tiers move?

By nights. You set the night thresholds. When a stay posts and a member crosses one, the tier moves on the guest record and the benefit is live from the next booking.

SOC 2 Type II held. ISO 27001 in progress.