Why BookingWhizz

Obsessed with your direct bookings.

A loyalty-powered CRM and booking engine, with AI-powered PriceMatch. One record behind the guest, one team behind the number.

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Breadth is a cost

Every extra system is a seam the guest falls through

A booking engine from one vendor, a CRM from another, loyalty from a third and price matching from a fourth means four records, four bills and four teams. We run all of it on one.

One guest record instead of four systems
Booking engine, CRM, loyalty and PriceMatch read and write the same guest record. A stay credited in one place is recognised in every other.
- No export between vendors
- No duplicate profile for the same guest
- Consent held once, on the record
One bill instead of four
One agreement, one invoice, one renewal date. Fixed fee or commission, the hotel chooses the model.
- One contract to manage
- One renewal conversation
- One line in the accounts
One team that owns the outcome
When direct bookings move, there is one team to call and no vendor pointing at another. The customer success contact owns the number with you.
- One escalation path
- One team that sees the whole journey
- The outcome is measured, not the modules

It acts, and it stays inside your rules

Grow. Protect. Rescue. Ranked by bookings gained, never by discount.

Every recommendation on your website data is ranked by bookings gained, never by conversion rate alone. Every set carries one of each play, in this order, and a person approves before anything goes live.

01
Grow
Large, converting near the site average
Remove friction: voucher shown earlier, free-cancellation term visible, right offer at the right step.
Cost
No discount
Measure
Bookings per 1,000 visitors, before and after
02
Protect
Strong, 1.5x the site average or better
Recognise members, offer the next room up with points, never a discount.
Cost
None
Measure
Revenue per booking, repeat rate
03
Rescue
Weak (under 0.4x average) with real volume
One targeted test, extra direct discount at most the head office limit, half the segment as control, kept or killed on the result after 30 days.
Cost
Discount, capped
Measure
Lift against control

Grow and Protect cost nothing and work on any booking engine. Rescue stays inside a limit head office sets, with half the segment held as control and the result reviewed after 30 days. The metric on every card is a target measured after 30 days, never a promise.

0 to 45%

City Blue Hotels

of revenue booked direct

In 6 months

+42%

MGM Muthu Hotels

direct bookings

Hotel group, 40+ properties

-60%

PC Hotels

cost per acquisition

Over 12 months

All results

How onboarding runs

Five steps, your team in every one of them

Connectivity, setup, room mapping, testing, training and launch are part of the programme. The same customer success contact runs it from the first call to the 30-day review.

I
Discovery and PMS mapping
Which PMS, which rate plans, which room types, what writes back. Mapped with your team before anything is configured.
II
Configuration in your brand
Booking engine, member rate and guest messaging set up in your colours, your wording and your languages.
III
Content and loyalty programme setup
Tiers, earn and redemption rules, the enrolment prompts and the first lifecycle journeys, on the rules you set.
IV
Go-live with your team
Test bookings end to end, front desk and revenue trained on the screens they will use, then the switch.
V
First 30 days review
Direct bookings, member enrolment and the plays running on your data, reviewed with your customer success contact.

Support

What the hotel gets after go-live

The people who configured your account are the people who answer. Delivery is documented, and the documentation is yours to read.

A named customer success contact
One person who knows your property, your PMS connection and your programme. Not a queue.
The support knowledge base
Configuration guides, workflow references and release notes, written by the team that delivers the platform.
Response by email and WhatsApp
Raise it the way your team already works. Every request is logged against your account and followed to close.