Client story: Ewaa Hospitality
Direct bookings up 156%, at a hotel group in the UAE.
Every figure on this page carries its condition: the period where canon states one, the property type and the market.
Key facts
- Property type
- Hotel group
- Market
- Dubai and Abu Dhabi, UAE
- Products used
- PriceMatch, WhizzCRM, WhizzSite
Challenge
Where the bookings were going
- A group across Dubai and Abu Dhabi whose websites could not serve an international guest base.
- Guests who did not read English left and booked on an OTA instead.
- Dependence on OTAs for the bookings the website should have taken.
Solution
What changed
- PriceMatch
- WhizzCRM
- WhizzSite
- WhizzSite rebuilt the group websites with a multilingual booking path.
- AI-powered PriceMatch held the direct rate against the OTA price on the site.
- WhizzCRM kept one guest record across the group.
Results
What the figures say, and under what condition
+156%
direct bookings
Over 6 months, hotel group, UAE
- Hotel group, Dubai and Abu Dhabi. Measured against the period before go-live.
Related stories
Other named clients
Start with a WhizzAudit, as Ewaa Hospitality did.
A focused look at where your direct bookings are going, then a plan for what the hotel needs next.